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4 Ways to Use 360 SMS to Optimize Your Conversion Rate

Everything falls into the right place when you have the right solution to perform those things.

No matter where it starts, it ultimately ends up with conversions for businesses. Whether it is about outreach, responses, customer engagement, or lead generation, the ultimate aim that every business strives for is conversion. 

Despite trying out several options, marketers often fail to drive the conversion rates they envision. But this doesn’t mean that things end up this way for marketers. Marketers often hunt for new approaches, technologies, and tactics to change their existing workflows and marketing game to increase conversions.

So, to simplify their search for one such solution that can make a huge difference in your conversion rate, we have the best texting app on Salesforce for you- 360 SMS.

In this blog, we will discuss how you can maximize 360 SMS Salesforce SMS texting capabilities to optimize your conversion rates.

360 SMS for Conversion-centric Salesforce SMS Texting

Be Omnipresent on 11 Channels

So, if you’re really into boosting your sales and making your business shine, let’s dive into the importance of getting people interested. See, if folks aren’t actively engaging with the messages your business sends out, it’s like trying to catch fish in a dry pond – pretty tough, right?

But hey, no need to stress! With 360 SMS- the best texting app on Salesforce for multiple channels, we’ve got a whole bag of tricks to help you connect with audiences right where they are. We’re talking about reaching out through SMS, MMS, WhatsApp, Facebook Messenger, voicemails, CTI, WeChat, Viber, Kakao, Line, and even Instagram! Yup, we’ve got all the bases covered. This will help you maximize customer engagement and responses.

Firms have witnessed 166% higher engagement rates when running multi-channel campaigns.

Now, here’s the really exciting part: When you use all these different channels to chat with people, you’re not just sending messages and hoping they get noticed. Instead, you’re getting people talking more, having more conversations, and welcoming in new potential customers. It’s like casting a wider net and reeling in more fish!

Capture Insightful Data and Target Your Audiences Better

Having insightful data at your disposal opens up a world of possibilities for making informed decisions in your business. With this data, you can better understand your customers, their preferences, and their behaviors. Not only does this help you make smarter choices, but it also allows you to refine your audience segmentation strategies.

Segmenting your audience effectively means you can tailor your marketing campaigns to specific groups of people who are more likely to be interested in what you have to offer. This targeted approach often leads to higher engagement rates and more fruitful interactions with your audience. Ultimately, this translates into better responses to your campaigns and increased conversions.

Now, let’s delve into the exciting part: simplifying the process of capturing valuable data. Enter the 360 SMS app’s innovative no-code survey-building capability designed specifically for Salesforce users. Gone are the days of relying on experts or developers to create text surveys for you. With this advanced feature of the texting app for Salesforce, you can easily build surveys with just a few clicks without the need for any technical expertise. It’s a game-changer that puts the power of data collection directly into your hands, empowering you to gather valuable insights effortlessly.

Tap Into effective communication with personalized messaging and SMS templates

Nobody pays attention to what lands in their inbox unless it’s something that speaks directly to them. That’s why it’s absolutely crucial to send communications that are tailor-made and relevant. When you hit the mark with personalized messages, your audience is more likely to sit up and take notice.

But here’s the thing: crafting personalized messages can be time-consuming, especially if you’re doing it from scratch every time. That’s where SMS templates come in handy, saving you precious time and effort by providing ready-to-use message formats that you can customize to fit your needs.

Now, let’s talk about how the 360 SMS texting app for Salesforce takes things up a notch. With 360 SMS, you have the freedom to get creative with your SMS templates, thanks to built-in AI capabilities. Plus, you can add ‘Merge Fields’ to create personalized templates that speak directly to each recipient. This means you can unlock more personalized interactions that resonate with your audience, leading to increased engagement and, ultimately, more conversions. It’s all about making your messaging strategy smarter, more efficient, and more effective.

Stick to The Same Number Every time you Connect with Your Audiences

Consistency is key when it comes to connecting with your audience. The creators of the 360 SMS app recognize that customer engagement plays a pivotal role in driving lead generation and conversions. That’s why they’ve left no stone unturned in addressing every factor that contributes to low customer engagement, positioning 360 SMS as the premier texting app on Salesforce for advanced communications.

One of the major hurdles to overcome in achieving high customer engagement is the issue of unknown sender identity. Many customers are hesitant to respond or engage with messages when they don’t recognize the sender. To combat this challenge, 360 SMS offers a feature known as ‘Sticky Sender.’ This innovative feature allows you to maintain consistency by sticking to the last number used to communicate with a specific person. By ensuring that your messages always come from a familiar sender, ‘Sticky Sender’ enhances brand recall and encourages greater customer responses and engagement. And as we all know, improved engagement ultimately leads to higher conversions. It’s just one of the many ways that 360 SMS is revolutionizing the way businesses communicate with their audiences.

Transform and Make an Impact with Salesforce SMS texting

Leveraging the power of 360 SMS can be a game-changer for optimizing your conversion rate. By implementing the strategies outlined in this blog, including personalizing messages, utilizing SMS templates effectively, maintaining consistency in sender identity with ‘Sticky Sender,’ and harnessing the no-code survey-building capability, businesses can significantly enhance their communication efforts and drive higher conversion rates. With 360 SMS, it’s not just about sending messages—it’s about engaging with your audience in meaningful ways that lead to tangible results. So why wait? Reach out to our experts at care@360smsapp.com or click here to contact us and start maximizing your conversion rate today with the best texting app on Salesforce-360 SMS!

Siddharth Sehgal

CEO

Siddharth Sehgal is CEO & Salesforce Communication Guru. He helps businesses grow exponentially by putting their Salesforce CRM on steroids with his unique techniques. He is on a mission to help businesses build deeper relationships with their customers.