Struggling with Poor Call Quality? These Salesforce CTI Features Are the Fix Bad call quality creates disastrous impacts on conversations that destroy customer trust while affecting productivity at the same time, while damaging your corporate identity. Each call that occurs on the Salesforce platform provides organizations with chances to engage…
CTI integration with salesforce
Customer Service Managers, Streamline Contact Center Operations with Powerful Salesforce CTI Integration Customer service managers! Are you tired of juggling traditional company phones and systems while offering support to your customers? Well, the issue with almost the same with all who don’t have the right call management solution in Salesforce….
Transform & Accelerate How your Floor-representatives Lead Calls with CTI in 360 SMS Work within timelines has become a requisite to speed up processes in the business. Serving customers or assisting them over call sometimes stretch the timeframe to an unexpected limit due to a lack of required data by…
Effectively Manage Call Volume and Resolve Inquiries Faster with Telephony 360 SMS is a Salesforce-native texting solution with numerous out-of-the-box capabilities. It enables users to perform scalable texting in minutes and distill weeks of work into hours. More importantly, it is not merely limited to an advanced texting app. It…
WhatsApp Live Chat