keyword processing

Texting Automation

18 May: Texting Automation: Eliminate manual intervention for text conversations

Texting Automation: Eliminate manual intervention for text conversations Understanding text Automation  In recent years there’s been an exponential rise in demand for texting automation processes and a decline in manual handling of workflows across industry. The benefits of automated texting, though unprecedented, wash away as soon a manual intervention is…

360-sms

17 May: 360 SMS Conversation Manager: A productive interface for messaging operations

360 SMS Conversation Manager: A productive interface for messaging operations It takes up a lot to manage data received while conversing with customers and parallelly perform messaging operations to derive value out of those conversations. Hopping from one window to another slows down employees’ work speed head-on and stretches text…