Zoho-native WhatsApp Integration

Reach customers where they respond fastest. Drive higher engagement, faster responses, and more conversions with AI-powered Zoho WhatsApp messaging.

A trusted CRM messaging partner with 13+ years of experience, now powering AI-driven WhatsApp engagement inside Zoho CRM.

Powering WhatsApp-First Engagement from Zoho

Zoho CRM Integration

Keep every WhatsApp interaction timely, contextual, and action-driven.

  • 100% Zoho-native WhatsApp integration - no external portals.
  • Your data stays inside Zoho, fully secure and owned by you.
  • Start WhatsApp messaging in minutes - one-click installation.
  • AI-powered WhatsApp messaging for high-impact conversations.

It’s your all-in-one setup to turn Zoho workflows into real customer conversations.

Zoho CRM Texting Solutions that Boosts Conversions

Receive real-time alerts and send automated WhatsApp messages for reminders, follow-ups, and customer engagement directly from Zoho CRM.

Unify and manage every WhatsApp chat in a single view for effortless, personalized customer interactions.

Send personalized WhatsApp campaigns to large groups directly from Zoho—without losing the personal touch.

Receive instant alerts for incoming WhatsApp messages. Respond promptly, follow up on time, and drive faster engagement.
Zoho CRM Texting Dashboard
Zoho CRM Texting Dashboard

Trigger WhatsApp messages from any Zoho CRM object and workflow automatically—no coding required, minimal manual effort.

Leverage built-in opt-in/opt-out management to follow TCPA, GDPR, and other regulations—ensuring safe and compliant WhatsApp communication.

Share shortened, custom-branded WhatsApp links to promote your brand, track engagement, and measure click-through rates in real time.

Create, categorize, and reuse WhatsApp message templates, making campaigns faster and more efficient.

Plan WhatsApp messages in advance and deliver them at the ideal time to increase engagement, responses, and conversions.
Zoho CRM Texting Dashboard

Connect, Engage, and Close Faster with WhatsApp in Zoho

Engage leads instantly on WhatsApp from Zoho CRM and turn every message into a closed deal.

Have questions related to 360 SMS for Zoho CRM?

Elevate Interactions with AI-powered WhatsApp for Zoho CRM

Templates
Templates

Leverage AI to craft personalized WhatsApp message templates that drive higher engagement and meaningful responses.

WhatsApp Compliance with AI
Compliance

Automatically manage WhatsApp messaging compliance—TCPA, GDPR, and consent—based on customer behavior and intent.

WhatsApp AI Replies
AI Replies

Receive AI-generated WhatsApp reply suggestions tailored to each ongoing conversation, helping teams respond faster and smarter.

WhatsApp ChatAgent
ChatAgent

Keep conversations alive round-the-clock with an AI chatbot that handles incoming WhatsApp messages instantly—never miss a lead.

Why Zoho CRM WhatsApp integration with 360 SMS

35%

More Responses

Reach customers where they respond fastest, with contextual messages that spark more interactions and meaningful responses.

40%

Higher Customer Satisfaction

Keep conversations relevant and responsive with AI-backed WhatsApp interactions and boost customer satisfaction.

25%

More Conversions

Send timely, personalized WhatsApp messages that guide leads through the funnel and close deals faster.

Turn every WhatsApp conversation into a sales opportunity—right from Zoho CRM

Start Your Free Trial Today!

FAQs

Absolutely. Using Zoho workflows with 360 SMS, you can automate WhatsApp messages for reminders, follow-ups, and personalized customer interactions.

Yes, all inbound and outbound WhatsApp chats appear in a single thread in Zoho CRM, giving your team full context and enabling seamless communication.

Yes! Zoho WhatsApp integration with 360 SMS allows you to send personalized bulk campaigns and schedule messages for optimal engagement and response rates.

360 SMS manages consent and adheres to regulations like TCPA and GDPR, ensuring all WhatsApp communication from Zoho CRM is compliant and legally safe.

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