Zoho-native WhatsApp Integration
Reach customers where they respond fastest. Drive higher engagement, faster responses, and more conversions with AI-powered Zoho WhatsApp messaging.
A trusted CRM messaging partner with 13+ years of experience, now powering AI-driven WhatsApp engagement inside Zoho CRM.
Powering WhatsApp-First Engagement from Zoho
Keep every WhatsApp interaction timely, contextual, and action-driven.
- 100% Zoho-native WhatsApp integration - no external portals.
- Your data stays inside Zoho, fully secure and owned by you.
- Start WhatsApp messaging in minutes - one-click installation.
- AI-powered WhatsApp messaging for high-impact conversations.
It’s your all-in-one setup to turn Zoho workflows into real customer conversations.
Zoho CRM Texting Solutions that Boosts Conversions
Connect, Engage, and Close Faster with WhatsApp in Zoho
Engage leads instantly on WhatsApp from Zoho CRM and turn every message into a closed deal.
Have questions related to 360 SMS for Zoho CRM?
Elevate Interactions with AI-powered WhatsApp for Zoho CRM
Templates
Leverage AI to craft personalized WhatsApp message templates that drive higher engagement and meaningful responses.
Compliance
Automatically manage WhatsApp messaging compliance—TCPA, GDPR, and consent—based on customer behavior and intent.
AI Replies
Receive AI-generated WhatsApp reply suggestions tailored to each ongoing conversation, helping teams respond faster and smarter.
ChatAgent
Keep conversations alive round-the-clock with an AI chatbot that handles incoming WhatsApp messages instantly—never miss a lead.
Why Zoho CRM WhatsApp integration with 360 SMS
35%
More Responses
Reach customers where they respond fastest, with contextual messages that spark more interactions and meaningful responses.
40%
Higher Customer Satisfaction
Keep conversations relevant and responsive with AI-backed WhatsApp interactions and boost customer satisfaction.
25%
More Conversions
Send timely, personalized WhatsApp messages that guide leads through the funnel and close deals faster.
Turn every WhatsApp conversation into a sales opportunity—right from Zoho CRM
Start Your Free Trial Today!
FAQs
Is automated WhatsApp messaging possible in Zoho CRM?
Absolutely. By combining Zoho workflows with 360 SMS, you can automate WhatsApp messages for use cases like reminders, follow-ups, confirmations, and status updates. Messages can be triggered automatically based on CRM activities or field changes, helping teams respond faster and smarter without manual effort.
Can I manage WhatsApp conversations within Zoho CRM?
Yes. All inbound and outbound WhatsApp conversations are captured in a unified conversation view within Zoho CRM. This gives your team complete visibility into every interaction, maintains context across handoffs, and enables more personalized, timely communication with customers.
Can I run bulk or scheduled WhatsApp campaigns from Zoho?
Yes. Zoho WhatsApp integration with 360 SMS lets you send personalized bulk WhatsApp messages directly from Zoho List Views. You can also automate or schedule messages in advance, ensuring your outreach reaches customers at the right time for better engagement and response rates.
How does Zoho WhatsApp integration ensure compliance?
360 SMS helps you stay compliant by managing opt-in and opt-out preferences and following regulations like TCPA and GDPR. With built-in compliance controls inside Zoho CRM, your WhatsApp communication remains safe, regulated, and customer-friendly at scale.
