How 360 SMS is Making the Difference for Businesses Worldwide 

Businesses have used Salesforce to gain a competitive edge for a while now. But just getting Salesforce for your business is not enough. Using Salesforce SMS service and texting through Salesforce is a proven method for making your business efficient and boosting your business’s growth. However, sending effective messages from Salesforce requires the proper app to see a positive impact. That is precisely what we will discuss in this blog: the app’s capabilities, which make it the first choice in the market.

360 SMS- The Easiest Way for Texting Through Salesforce 

The first thing that makes the app so user-friendly is that it is natively built. It can be easily integrated with the Salesforce marketing cloud. The app has a proven track record for sending peer-to-peer messaging, automated messaging, after-hours messages, and automated responses. What has cemented its place as the top Salesforce messaging app is that it was the first to bring valuable features to the market. 

11+ Channels with One App

The world has moved on from using just text messaging as a direct means of communication. Social media platforms have emerged as the new and preferred way to communicate. The 360 SMS app has you covered. It can send messages across 11+ different channels. 

To make it even more straightforward and efficient, it comes with 11 pre-integrated channels like- SMS, Facebook Messenger, WhatsApp, Instagram, WeChat, Viber, Line, MMS, KakaoTalk, CTI, and Ringless Voicemail. This gives you the benefit of reaching your customers directly wherever they are across platforms, countries, and time zones.

Bulk Messaging Made Easy 

The more people you reach, the more your business will likely boost its sales and brand awareness. This has always posed a challenge for businesses when sending bulk messages from the Salesforce messaging app. This is not the case with our app. Our app makes the process a matter of seconds. You can use the app to send bulk messages from reports and use the point-and-click feature to create drip campaigns.

You can use this to automate drip campaigns that are scheduled quickly through the app and automatically get sent on the set time and date. This allows you to leverage the benefits of sending bulk messages while making the process more efficient. 

Automation for 2x Efficiency 

Automation with the app will make your entire business more efficient and cost-effective. You can use the automation capabilities of the app to set up automated drip campaigns and responses and set actions in Salesforce based on keywords or any objects.

The app is designed to leverage the most out of automation and boost your team’s productivity. It helps you eliminate repetitive tasks and frees your team’s time to attend to more critical tasks while reducing the chances of manual errors.

The Zero-Code Automation Advantage 

IText is a state-of-the-art zero-code Chatbot that integrates easily with the 360 SMS app. It has many features that will give you the competitive edge you have been looking for. The action handler features enable you to set custom triggers that trigger multiple actions based on the responses. 

It is a valuable addition to your drip campaigns. You can send automated responses and messages based on the responses received and schedule follow-ups. It can also be utilized to collect customer data. Intelligent forms and create polls for voting and surveys.

According to a Digital Signate Today report, chatbots can boost customer engagement by up to 90%.

Personalized, Real-Time, and Two-Way Communication For Boosted Customer Experience

What is the easiest way to stand out in a crowded inbox? Make your messages personalized, ensure real-time delivery, and have a two-way conversation.

Personalized messages have shown a staggering 98 % open rate! 

Our app ticks all these three boxes:

• Personalized Messages 
• Two-Way Communication
• Instant Delivery 

This helps you highlight your brand, boost your engagement rate, and generate more leads. Not only do you get to stand out in a crowded inbox with your messages, but you also increase your customer loyalty and customer experience. 

Real-Time Analytics 

In the digital age, all critical decisions are made only if data back them.  With our app, you can have real-time data at your fingertips anytime. The app will make decision-making faster.

Your business gets the benefit of refined surgeries that reap more customer interaction, help you create more engaging strategies across different platforms to get more leads, and have a clear picture of the progress of the business.

How the App Boosts Your Sales

Growing businesses always want to ensure that their sales are going up. When you use the app for texting through Salesforce, it streamlines your entire sales process with its ability to automate sending bulk messages, have an intelligent chatbot to respond to common queries and schedule meetings. Your sales team can focus more on converting the leads. 

You can notify your customers instantly about the new services, product launches, or discounts with the app. Send automated reminders to reduce the chances of people missing a meeting or appointment. Use the app to effectively re-engage cold leads with calls and collect feedback with the app. 

Get the Best ROI

With every new investment comes the question of ROI, which is essential: a good ROI proves that the investment was worth it. With our app, that is guaranteed. Every app feature is designed to save you valuable time and money.

You will see an incredible return on investment with its automation capabilities, bulk messaging, personalization, easy integration, and zero code. 

Make the Most Out of Salesforce SMS service with 360 SMS

There are a lot of options when it comes to picking a Salesforce SMS service, but the only Salesforce messaging app that is creating a difference is the 360 SMS app. Our app is a Salesforce SMS service designed to help your business meet its current needs and your needs as it grows. 

360 SMS remains the preferred Salesforce messaging app for businesses worldwide due to the future-ready and holistic solution the app brings. The app is also natively built with zero code, which allows anyone to use it. In contrast, other apps require technical know-how, which significantly hampers user adoption and effectiveness. Its features make all your processes streamlined, make your business more efficient, and boost your team’s productivity. Ready to enrich your business with power-packed texting features?

Reach out to our experts at care@360smsapp.com or click here to contact us.

Siddharth Sehgal

CEO

Siddharth Sehgal is CEO & Salesforce Communication Guru. He helps businesses grow exponentially by putting their Salesforce CRM on steroids with his unique techniques. He is on a mission to help businesses build deeper relationships with their customers.