Listen to this article

Salesforce Text Message integration for Complete Mass Texting Capabilities

Have you ever thought about how much time it takes to connect with audiences at scale without the appropriate communication tools and capabilities?

It takes days instead of hours if you’re dependent solely on calls to connect with your potential customers.

In a business, every second matters, and time is money. So, when it comes to improving business productivity, you need reliable and scalable business solutions that can save time for you.

With more time, you and your teams can be more productive and efficient at work.

Whether running a small or a large-scale business, you always need a solution that scales with your business growth, eliminating the need for new scalable solutions and investments.

Else, you could drain much of your time, delaying business operations and revenue-generating activities.

You should be able to scale interactions choosing the best one out of several bulk texting options

Therefore, your SMS Salesforce integration should provide you with all the essential capabilities required to perform bulk texting, scale Salesforce communication and accelerate business interactions.

So there are certain capabilities one should have for easy and faster bulk messaging.

A dream texting integration for Salesforce – How your Salesforce SMS Integration Should be for Bulk Texting

  • Bulk Messaging without Governor Limit on Audience Size

Don’t you think it is tedious when you can select only a limited number of recipients in one go to send bulk messages?

Yes, it is when you want to run a larger-scale campaign and have to send messages in batches, even if you don’t want to.

So, the prime requirement for faster scalable messaging is convenience while sending bulk messages.

So, an ideal SMS Salesforce integration for mass texting allows you to send messages at scale without a governor limit on audience size.

You should be able to send SMS to millions (using Salesforce reports). This prevents you from sending messages repeatedly in batches when you don’t want to and saves time.

Also, you should be able to create custom Salesforce reports applying filters and logic for targeted messaging at scale.

  • Mass Texting using Custom List

Every customer is at a different stage of a customer’s life cycle.

You can only send one type of text message to some of your prospects and customers. Tailored SMS has proven to be more relevant and meaningful for customers.

Even personalized messaging is impossible when you cannot group similar audiences based on their interests and preferences. And this profoundly impacts messaging returns.

Hence, your Salesforce SMS integration should enable you to create custom Lists Views for effective bulk SMS messaging.

Using bulk messaging through custom lists, you can personalize communications at scale and make them more valuable.

  • SMS messaging at Scale through Campaigns

It is essential to segment your customers for tailored and compelling messaging.

Sometimes, you might need to connect at scale with members of a specific campaign.

The entire point of a campaign is to nurture interest and move interested customers into conversations.

And this could consume a lot of time if you cannot send bulk messages to members of a particular campaign.

So, a complete Salesforce SMS app integration lets you send bulk messages using existing campaigns.

You should be able to add members to the existing campaigns or create new campaigns for mass Texting.

  • Custom Interface for Scalable Messaging

Proper Salesforce-Texting integration gives you all the essential features to make bulk messaging convenient.

Therefore, you should expect a custom interface from your texting integration that allows you to apply keyword filters. The keyword processing used by keyword filters segments audiences based on their responses.

This would help you send the subsequent SMS in the pipeline much faster to all recipients who sent the same type of response.

Connect Effectively At Scale Choosing the Right Bulk Messaging Routine

An ideal Salesforce bulk messaging integration makes it easier and faster for you to connect with audiences at scale without investing much time.

With multiple bulk messaging routines, you can choose the right one to target audiences based on your requirement.

Also, the right integration of bulk SMS and Salesforce does not tie you down to specific, limited features for mass messaging. Instead, the messaging solution should scale as you scale your business and helps with accelerated business communications.

To know more about how you maximize bulk messaging responses, get in touch with our experts at or click here to contact us.