Demystifying SMS Carrier Regulations: GDPR, CCPA, TCPA Text messages have become the quickest and convenient communication medium for business interactions. SMS helps to improve the engagement rate by offering a most familiar chatting platform to potential customers, which helps increase returns further. But, if not used prudently, it may also…
Salesforce
How to use URLs and SMS Headers for Branding without being Spam There are enormous ways that organizations opt to make their marketing more effective and strengthen their brand presence. This might include images, voicemails, videos, and much more. URLs and SMS headers are a few less popular components among…
Salesforce Voicemail Marketing: Are RVM (Ringless Voicemails) even Effective? A humanized conversation can make a world of difference in business interactions and marketing roadmap. But interaction over calls is not the only means to establish personal contact with audiences. Instead, salesforce voicemail drops provide another way to add a human…
Why and How you should Qualify Inquiries with Text? Why should you Qualify Inquiries? In a business ecosystem, agents come across several inquiries now and then. But not every incoming inquiry ends up with the conversion. The reason could be the investment of efforts by the agents on unqualified inquiries….
5 Incredible Benefits of Texting over Other Channels Effective communication can lead to better engagement, better relationships with customers, and more conversion. There are several modes available for communication, like emails, texts, voicemails, and calls. But getting the best and quick medium for communication has become the critical priority of…