How to Create a Batch Scheduler that Runs Midnight

24 Nov: How to Create a Batch Scheduler that Runs at Midnight

How to Create a Batch Scheduler that Runs at Midnight Business ventures come across different automation requirements now and then. There can be specific text automation use-cases that are pretty simple to implement. But on the other hand, there can be complex SMS automation use-cases too, that can be difficult…

Communication management

17 Nov: How to Manage Inbound Communication Constructively 

How to Manage Inbound Communication Constructively  Managing inbound communication at scale is a daunting task that requires extensive efforts to respond to every incoming call and text faster. This further requires additional workforce and time investment to handle every inbound call or text effectively. If users have appropriate call and…

Inquiry Qualification

08 Nov: Forms vs. Conversations for Qualifying Inquiries and Cases

Forms vs. Conversations for Qualifying Inquiries and Cases No matter which business vertical you deal with, the time of every team and department is crucial. Thus, proper time management has become a top priority for every business, irrespective of their vertical. With more time, employees are equipped to interact, engage…