Confused between Live Chat and Live Agent? Here’s What you Need to Know Have you ever thought about what prospects expect from a brand? It’s the quality customer service. But unfortunately, most of the time, brands fail to live up to the expectations of their prospects and customers. As a…
chatbot
Everything you Should Know about Chatbots With the changing scenarios and technological advancement, Chatbots have emerged as a powerful tool for business operations. With Chatbots, not only can business ventures take their customer services to the next level but improve customer experiences. Besides, chatbots have paved the way to cut…
Losing Out on Opportunities due to Delayed Responses? Here’s What you Need Every single business opportunity can lead to many new opportunities. Thus, business ventures can’t afford to lose out on business opportunities by any means. One of the biggest reasons to lose opportunities is the delay in responses. This…
How to Build a Chatbot Faster with 360 SMS Customer service is one of the repetitive processes that organizations deal with. Using chatbots in organizations can make it much convenient for them to provide quality service 24*7. Also, chatbots let you cut back on much of your operational cost and…
360 SMS: Best SMS App in Salesforce for DIY – Configurable Chatbots Apart from reaching and connecting with prospects, constant evolution in text usage has led to numerous innovative ways to indulge with audiences and get their opinions. Uniquely extending the use of text, Salesforce texting app 360 SMS works like…
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