What Ultimate customization over Salesforce Digital Engagement Should be When customers have multiple channels to interact with brands, firms cannot expect them to be available on a single channel. Businesses will need to equip themselves to deliver a connected experience across all channels, no matter which channels a prospect or…
Business Text Messaging
Want to Simplify Marketing Cloud Communications? Here’s an Add-on You Must Try Effective marketing is what every brand aims for. And fortunately, the Salesforce marketing cloud has made it feasible for brands to gain insight into a consolidated data of customers, track their behavior in real-time and get into more…
Looking for a Way to Effective Mobile Marketing? Here’s an Add-on You Can’t Afford to Miss Have you ever thought about why your mobile-marketing campaigns don’t produce the results you envision? You might think it’s a poorly designed mobile marketing campaign. But, it’s not always the campaign strategies and design…
Confused between Live Chat and Live Agent? Here’s What you Need to Know Have you ever thought about what prospects expect from a brand? It’s the quality customer service. But unfortunately, most of the time, brands fail to live up to the expectations of their prospects and customers. As a…
Not Sure How to Use a Text Survey? Here are 4 Ways to Use it Promotions and advertisements are some dime-a-dozen activities for which texting is used in the business. But text messaging in business provides enormous ways to tap into two-way messaging and take business communications to the next…
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