Salesforce
By Raveena Raghav CTI Salesforce
5 Ways to Reduce Call Volume Through Salesforce Phone Integration If we talk about call operations, agents’ biggest struggle is managing back-to-back calls effectively. A consistent inflow of calls increases agents’ workload, affecting their ability to handle calls in the best way possible. This is something you can’t afford because…
By Raveena Raghav Salesforce Text Messaging
Maximizing Marketing Impact with the Right WeChat Salesforce Integration Despite using WeChat to target Chinese audiences, are you still struggling for engagement and more leads? Does your WeChat integration with Salesforce for marketing fail to generate the results you envision? Well, you are not alone. Many businesses whose one of…