Conversational Messaging: Personalize conversations and Improve Engagement for Better Returns Customer engagement is one of the critical business priorities to drive revenue. Business ventures often try new ways to increase customer engagement, satisfaction, and revenue. This is where real-time one-on-one conversation comes into the picture as the best option to…
Text, Calls, or Images – Who’d Win in This Attention Economy? In this attention economy, it’s the customer’s attention that every business strives for. The use of the right business communication channel is a crucial factor to consider for grabbing the customer’s attention. Every communication channel has its own significance…
Lighten Up: Use Emojis Effectively in Business Messages Businesses keep changing and innovating their business communication strategies and patterns to meet the dynamic demands of users. The incorporation of emojis in business communication has made it feasible for businesses to communicate more effectively without even stuffing a cluster of words…
Why Should your Business Care about Notification Bar Presence Every incoming text can be a real revenue opportunity that organizations can’t afford to miss at any cost. Whether it is a general inquiry text or a text from an interested buyer, both texts are crucial for business and can lead…
Choosing a Phone Number for Your Business: Short Codes or Long Codes? While planning for text marketing and other communication strategies, it’s crucial to select the right type of phone number to achieve the desired objectives. Every type of sender ID comes with unique advantages, capabilities, and drawbacks. Sometimes organizations…