Strategies for communication

12 Jan: 16 Big Communication Strategies for a Virtual 2022

16 Big Communication Strategies for a Virtual 2022 Effective communication strategies have become a critical priority for businesses. The absence of constructive strategies for communication in place is a roadblock to many opportunities on the way. The reason depends on how effectively you communicate with your clients at every stage,…

NPS

10 Jan: How to Collect and Calculate NPS over SMS

How to Collect and Calculate NPS over SMS Every organization puts its best efforts into making its products and services stand out from the competitors and maximizing customer satisfaction in every way. But it’s always the customer’s opinion and experience that influence product success in the market. Thus, it becomes…

itext

03 Jan: How to Create/Add Questions and Answers in iText

How to Create/Add Questions and Answers in iText iText, also known as decision trees, is one of the advanced features of the 360 SMS app. It allows users to create Surveys, Chatbots, Polls, Questionnaires, etc., by adding questions and answers on their own using point-and-click automation capabilities. But sometimes, users…

Text using PB

29 Dec: How to Send Messages Using a Process Builder

How to Send Messages Using a Process Builder Text messaging has become a critical business priority for businesses of all sizes. Text operation requirements can be related to single messaging, bulk messaging, or sometimes it can be text automation. So, when it comes to sending single or bulk messages, a texting…