Call Management Getting Tougher Every Day? Improve Agent Efficiency by 10X Getting Around These Challenges Having the right solutions is vital when looking forward to managing your business communications well. But before that, you need to understand what kind of solution would fit the bill depending on your business requirement….
360 SMS CTI
By Raveena Raghav CTI Salesforce SMS App
Effectively Manage Call Volume and Resolve Inquiries Faster with Telephony 360 SMS is a Salesforce-native texting solution with numerous out-of-the-box capabilities. It enables users to perform scalable texting in minutes and distill weeks of work into hours. More importantly, it is not merely limited to an advanced texting app. It…