What an Ultimate Salesforce Text Message Integration Looks Like With a channel like an email, users might face communication delays as people are less likely to open emails these days. And with calls, calling agents might have to make several calls to connect with a customer if someone is busy. …
Salesforce messaging
The Ultimate Facebook Salesforce Integration Who doesn’t want the best capabilities to manage their social media accounts and presence? After all, social media presence is no longer an option for business. Instead, a robust social media presence has become essential for firms to improve business outreach, increase customer base, and…
Just How Secure Are Serverless Apps? Data security has always been one of the prime concerns that organizations face. Thus, organizations look for apps that can help to protect customer’s confidential information or data. This is where the serverless architecture of apps can help organizations. Even when it comes to…
Serverless Native Apps: Pros & Cons Quick and seamless business operations lead to better efficiency of employees. The better and advanced processes one has in place, the more convenience it adds to users. And the perfect instance of this is Serverless Native Apps. On the contrary, the serverless architecture of…
Bulk SMS v. Batch SMS v. SMS Campaigns v. Conversational SMS Text A scalable and convenient interaction channel is key to effective communication. Quick response rate and the high open rate has turned text messages into a reliable and effective communication channel to interact at scale. With texts, organizations can…
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