Need Salesforce CTI? Here’s How an Ideal Salesforce CTI Integration Should be Superior quality customer experience across all channels contributes to a good brand reputation. Firms must have all the essential capabilities to manage business communications well regardless of the communication channel a prospect or customer chooses to connect with…
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Salesforce Text Messaging App Integration: Automate Marketing and Sales over Mobile Marketing and sales are crucial growth engines for any good organization. Firms must intervene and interact with audiences at the right time to get into meaningful conversations. In this context, text messages open up several new ways to connect…
Salesforce Viber Integration Service for Marketing Practically one size only fits some. Similarly, one or two capabilities cannot be enough to perform all Viber text operations. A wide range of advanced features is required to help with various tasks that matter to the marketing team, such as consistent follow-ups, instant…
Salesforce WeChat SMS Integration for Live Chatting It’s frustrating for WeChat prospects and customers when they have to wait so long to get their questions answered by the sales reps. This ruins customer experiences and customer satisfaction (CSAT) with your brand. Even your brand reputation is at stake when customers…
Link Tracking: What the Heck it is and Why Should Firms Care About It Marketers are always on their toes, looking for more creative and meaningful ways to engage audiences and deliver immersive brand experiences. Link Tracking is one of the underused and often misunderstood aspects that have great untapped…
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