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3 Foolproof Ways to Send Quick and Effective Responses to Your Prospects With 360 SMS

Do you find it challenging to close deals? Well, the issue is the same with many. Many sales reps put in tons of effort but struggle to see results. The culprit? Not being fast enough on the draw.

Research shows that responding quickly to leads can skyrocket sales success. Just by being more responsive, we can see a jump of 30-50%! That’s why Salesforce text messaging is a game-changer for sales teams.

Imagine this: a hot lead reaches out, but by the time you email back, they’ve gone cold. Ouch. 360 SMS changes that. It lets you respond instantly with texts, keeping leads engaged and excited. Plus, it automates assigning leads, so no more time is wasted figuring out who to hand them off to.

Automated texts take it a step further. Now, leads can get an instant response 24/7, even if you’re not glued to your Salesforce messaging setup. This keeps them feeling valued and starts the conversation rolling – fast! You can close more sales efficiently with the help of 360 SMS. 

In this blog, we will find out how you can be quick with your responses and send the most effective text messages to improve communication and responses.

Redefine Leads Handling Process with Salesforce Messaging

Nurture Leads From Day One using Salesforce Messaging

Imagine this: You get a hot lead, someone super interested in what you offer. But life gets busy, and their email gets buried. By the time you follow up, they’ve cooled off or, worse, found your competitor.

Admitted by 27% of Americans that ineffective service is one of the major causes of customer frustration in the United States in 2017.

Enter 360 SMS for impactful Salesforce SMS texting: Your Lead-Saving Superhero!

With 360 SMS, replying instantly is a breeze. No more phone tags, just quick texts that keep leads interested. Plus, it automates assigning leads to the right salesperson, so no more time is wasted figuring out who to hand them off to.

Faster follow-up = faster conversions! 360 SMS gets your team talking to leads right away, accelerating the sales cycle. Think of it as your team’s secret weapon for closing deals quicker.

The best part? 360 SMS handles the admin stuff, freeing up your sales team to do what they do best: chat with potential customers and bring in the sales! More leads, faster conversions, and a happy team? As a result, you can witness a boost in sales efficiency and conversions,  which can easily help you outclass your competitors.

For example:

<New Lead

(Client name)(Company name) has been assigned to you.>

You can trigger the above message to apprise your executives as any prospect enquires about a business offering.

Respond Instantly, Capture Customers’ Attention 

The key to turning leads into loyal customers? Quick and clear communication! Studies show that responding swiftly to inquiries is crucial for conversions. Why? Faster replies build trust, keep potential buyers engaged, and prevent them from considering competitors.

Enter 360 SMS: Your Instant Response Weapon. With 360 SMS Salesforce SMS texting, your sales team can answer leads instantly. Stop leaving leads on reading! 360 SMS lets you jump in with instant texts, welcome new contacts, introduce your awesome sales team, or answer their questions right away. This lightning-fast response shows you care and puts you miles ahead of competitors who leave leads hanging.

But 360 SMS doesn’t stop there! Need to personalize things up? No problem! Pre-written templates help you respond quickly, but you can also customize them to fit each unique inquiry. This personalized approach makes every interaction feel like a tailored conversation, building trust and strengthening those relationships from the very first message. It’s a win-win for you and your leads –  faster connections, happier prospects, and a thriving business!

For example

<Hi (Client name),

I am Mike, your sales rep @ (Company name). Thanks for showing interest. How can I help you?>

Know Your Prospects, Make Your Way to More Sales

With 360 SMS Salesforce SMS texting, you can effortlessly collect essential information using customizable chatbots and surveys.

Setting up chatbots with 360 SMS requires no coding knowledge. These chatbots can gather crucial details about your prospects and customers, laying the groundwork for personalized communication.

Additionally, 360 SMS allows you to configure detailed surveys to capture in-depth information about your audience. By understanding your customers better, you can send text messages that resonate with them, ensuring your communication is relevant and engaging.

This approach enhances the effectiveness of your texts and fosters stronger connections with your customers. Personalized messages show that you value their preferences, leading to increased satisfaction and loyalty.

Incorporating chatbots and surveys into your communication strategy with 360 SMS transforms your customer interactions, making them more meaningful and impactful. By leveraging these tools, you can build relevancy in your texts, ultimately driving better engagement and business success.

For example:

1st SMS 

<Hi (Client name),

Need a personal loan at an affordable interest rate? Reply with YES at 12345 for more info.>

Engage Right Away, Get a Competitive Edge with Advanced Salesforce Messaging

In conclusion, the timely responsiveness of sales executives plays a pivotal role in influencing conversion rates. Research consistently shows that delayed responses can significantly increase the likelihood of potential buyers turning to competitors. Automated Salesforce text messaging emerges as a strategic solution, offering a swift and efficient method to engage with prospects without delay. This proactive approach not only showcases the company’s commitment to customer service but also strengthens its competitive edge.

By leveraging automated texts, businesses not only address inquiries promptly but also demonstrate attentiveness and value to customers. This proactive engagement helps to establish trust and credibility early in the customer relationship, crucially influencing their purchasing decisions. Furthermore, by prioritizing instant and personalized interactions through automated messaging, organizations can effectively enhance customer satisfaction and retention rates.

Forget clunky email chains and endless waiting! Integrating automated Salesforce text messaging with 360 SMS streamlines communication for both you and your customers. It positions your business as responsive and puts the customer at the center. This proactive approach isn’t just about quick replies; it shows you care and mitigates the risk of losing hot leads. The result? Stronger customer loyalty, faster sales cycles, and a business primed for growth.

Drop us a line at care@360smsapp.com or click here to contact us and get started with advanced Salesforce texting now.

Siddharth Sehgal

CEO

Siddharth Sehgal is CEO & Salesforce Communication Guru. He helps businesses grow exponentially by putting their Salesforce CRM on steroids with his unique techniques. He is on a mission to help businesses build deeper relationships with their customers.