Automated Texting: Accelerate Interaction and Get Into Meaningful Conversations Time consumption matters the most in any business as Time is money for them. So every business focus on saving more time by speeding up processes. With faster and time-saving business processes, employees can be more efficient and focus on other…
SMS Marketing
Choosing URLs for Easy Payments and Case Reduction The purpose of sending text messages varies as per the use cases. It could be marketing, educating customers, or serving them. So, the character limit of a text message can be a roadblock if an agent intends to send detailed information on…
Initiate and Automate Multiple 2-way Conversations Communication at scale is the most common business activity that organizations often deal with. But the task becomes more challenging when agents have to get into multiple 2-way conversations simultaneously. On the one hand, two-way communication helps to reduce the counts on incoming inquiries….
Marketing Cloud and SMS: Best Practices for Effective Salesforce SMS Marketing Text messages have become the first choice of marketers to catch audiences on their hand-held devices. No matter whether they are on the move or sitting and chatting with friends, SMSes have made it feasible to connect with prospects…
Texting Automation: Eliminate manual intervention for text conversations Understanding text Automation In recent years there’s been an exponential rise in demand for texting automation processes and a decline in manual handling of workflows across industry. The benefits of automated texting, though unprecedented, wash away as soon a manual intervention is…