Losing Out on Opportunities due to Delayed Responses? Here’s What you Need Every single business opportunity can lead to many new opportunities. Thus, business ventures can’t afford to lose out on business opportunities by any means. One of the biggest reasons to lose opportunities is the delay in responses. This…
5 Ways to Use Texts in the Legal Services Domain to Speed up Interactions Text communications have paved several ways for industries to cut back on call interactions and manual intervention of employees irrespective of their verticals. With SMS and automation capabilities, agents can automate interactions at various touchpoints, which…
How to Capture and Manage Communication Consent Effectively for Compliant Texting Every effort pays off if done appropriately. And this applies to texting as well. There are texting and rules and regulations that users must follow to avoid financial penalties and maximize returns. Else, if users send text messages…
5 Ways to Increase Productivity in Non-Profit Domain with Texts Every business needs a reliable and faster communication medium to interact with the audience irrespective of vertical. And even non-profit organizations are no exception. This is where Salesforce SMS for non-profits can help to communicate faster and effectively with donors…
CTI Integration: Text and Call Simultaneously to Improve Interactions Business operations are not just limited to texts. It extends to calls as well. Good customers service depends on how well you serve your customers. Thus, the better you handle your prospects and customers, the better returns you get. So, one…