How to Manage Multiple Conversations Conveniently with 360 SMS It is never easy for organizations to manage communications, especially when an agent is communicating with multiple users at the same time. Hopping over multiple windows waste a lot of employee’s time and hamper their efficiency too. But 360 SMS makes…
How to Setup a Drip Campaign with 360 SMS App? An SMS drip campaign is one of the out-of-the-box automation capabilities of 360 SMS. It allows users of even non-technical backgrounds to automate the flow of text messages without any expert assistance. Drip campaigns not only eliminate the dependency on…
Demystifying GDPR with Text Messaging GDPR legislation came into effect on 25 May 2018. After GDPR came into effect, organizations don’t necessarily need to re-request the customers for their consent to send them text messages. But it’s necessary to understand the basics of GDPR to stay compliant. The very basic…
Feedback Texting: Get Insights into Business Performance With each passing day, every business strives to perform better, which is just next to impossible without understanding their business performance and finding improvement areas. As a result, it has become a requisite for businesses to outreach a large volume of people to…
How to Build a Chatbot Faster with 360 SMS Customer service is one of the repetitive processes that organizations deal with. Using chatbots in organizations can make it much convenient for them to provide quality service 24*7. Also, chatbots let you cut back on much of your operational cost and…
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