Salesforce

CTI Integration in Salesforce

24 May: Customer Service Managers, Streamline Contact Center Operations with Powerful Salesforce CTI Integration

Customer Service Managers, Streamline Contact Center Operations with Powerful Salesforce CTI Integration Customer service managers! Are you tired of juggling traditional company phones and systems while offering support to your customers?  Well, the issue with almost the same with all who don’t have the right call management solution in Salesforce….

Salesforce chatbot

04 May: Your Salesforce-powered chatbot should Pull a lot More Weight. Here’s What You’re Missing.

Your Salesforce-powered chatbot should pull a lot more weight. Here’s what you’re missing. As a business owner or manager, you’re probably already aware of the importance of providing excellent customer service to retain and attract new customers.  In a world where business strives to maximize customer satisfaction, having a chatbot…