Everything you Need to Know About Texting Word Length SMS may seem small, but it brings unprecedented results when used wisely. Though text messages have a character limit, users can make the best out of the messaging channel by using short and meaningful text messages in Salesforce. Thus, the…
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Why and How you should Qualify Inquiries with Text? Why should you Qualify Inquiries? In a business ecosystem, agents come across several inquiries now and then. But not every incoming inquiry ends up with the conversion. The reason could be the investment of efforts by the agents on unqualified inquiries….
5 Incredible Benefits of Texting over Other Channels Effective communication can lead to better engagement, better relationships with customers, and more conversion. There are several modes available for communication, like emails, texts, voicemails, and calls. But getting the best and quick medium for communication has become the critical priority of…
Text Personalization: Interact Personally & Drive More Conversions Salesforce SMS gateway provides the most convenient and quickest way to connect with audiences. Further, personalized texts can help organizations take customer experiences to the next level making text messages more relevant, meaningful, and valuable. A shot in the dark isn’t the…
Which Communication Mode is More Effective: Voice, Text, or Image? In the all-digital world, where multi-channel targeting has become one of the critical business priorities, reliance on a mere one interaction channel can kick any organization out of the competition. Further, it could limit its reach to a massive customer…
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