The Impact of URLs in Elevating Texting in Salesforce Are you one of those who believe Salesforce texting is not merely a means of communicating with your prospects and customers one-on-one and there is much more beyond conversational texting operations? Do you also love experimenting with different methods to improve…
Seizing Opportunities Handling Every Text Effectively When you use text messages prudently for business communications, you can create countless business opportunities. On the contrary, when you mishandle text messages, it can cost you the loss of many business opportunities and hamper your brand reputation. And these different approaches to managing…
5 Ways to Reduce Call Volume Through Salesforce Phone Integration If we talk about call operations, agents’ biggest struggle is managing back-to-back calls effectively. A consistent inflow of calls increases agents’ workload, affecting their ability to handle calls in the best way possible. This is something you can’t afford because…
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