Salesforce Texting and CTI Telephony Advantages The way any business interacts with clients makes a notable difference in its success and failure. On-call interaction with clients is one of the most common activities in organizations to resolve concerns faster. With no access to data, it becomes challenging for representatives to…
MMS-SMS Winning Combinations for Faster Customer Service & Fulfillment A key ingredient driving success to any business is customer satisfaction and unique experiences with a particular firm. Good experiences last in customer’s memories and automatically turn them into loyal customers. In this concern, MMS serves as a perfect means to…
WhatsApp for Enterprise Communication: Collaborate Better & Connect Faster with Employees Ostensibly, effective communication at the workplace plays a vital role to improve productivity and efficiency in any organization. By providing liberty to employees to share their thoughts and ideas, organizations can value them and foster employee engagement. On the…
Automate Texting: Promote, on-board, & follow-up at scale with SMS Drip Campaigns Sidestepping customary interactive ways like emails and phone calls, SMS is turning out to be a widely-preferred business communication method. The value added by texts to any business is somewhere intriguing business personnel to take up texting for…
Marketing Cloud allied to 360 SMS: Increase Returns with Targeted Salesforce SMS Marketing A thin line between the leads and qualified leads makes it more challenging for marketing and sales representatives to find and qualify high-quality leads. Not only, does it drain time and effort, but it hampers the overall…