Prioritizing Incoming SMS Alerts for Agent Teams with Incoming Sidebar Every incoming message is vital to business as it could be a new lead or opportunity to grow business and revenue. So, every incoming text needs to be addressed on a priority basis to avoid the loss of new business…
360 SMS App feature
Why use SMS Drip Campaigns in Text Operations? High lead volume doesn’t ensure high conversion. It takes up a lot to nurture and qualify leads and drive them to ultimate conversions. Organizations need to engage frequently with audiences so that prospects don’t forget about their brand and business offerings. Thus,…
SMS Analytics for Customer Insight and Behavior For each brand, the customers are their major asset. Thus, there’s no way you can miss out on any insight on your customers that could help you pave the next path for serving them well. It is the power of data that makes…
Everything you need to know about 1-on-1 Conversational Texting Customers want to be reached out to when their interests are still fresh, and in real or near-real-time. Receiving a call from a representative for a text response sent months back seems forced. From here on out, you can say ‘No’…
Link Tracking: Promote, Inform, and Analyze with URLs Use link tracking for core business functions Traditional communication modes like emails and phone calls are playing catch-up with SMS. Even when it comes to URLs. Rather than just engaging with users through words, link tracking empowers you to indulge audiences through…
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