Boost Customer Engagement with Salesforce SMS Marketing You’ve sent emails. Posted updates. Maybe even tried chatbots. When it comes to customer hearing back, though, at least silence speaks volumes. Messages go unseen. Replies are rare. And your engagement strategy really begins to become guesswork. That is why other businesses are…
Salesforce Digital Engagement: Let’s Unify 11+ Channels In the era of digitalization, where everything is rapidly changing due to the demands of the modern economy, it is not sufficient to be just available in several channels. Customers expect more than being available; they require fast responses, personalization, and a smooth…
How 360 SMS with Salesforce Transforms Real Estate Operations Real estate is a dynamic field, and a single missed call or a slow response time may cost prospective business. Leads would like their questions answered promptly, information about properties, and they want to be addressed as individuals. However, plenty of…
Discover the Best SMS App for Salesforce to Power Your CRM Messaging with AI When you are using Salesforce and still communicating with your customers via email to do follow-ups, customer care, or lead nurturing, you are missing out on engagement (and the revenue that goes along with it). In…
Boost Call Efficiency with Salesforce CTI and VoIP Integration When businesses heavily rely on conversations, teams cannot spend time and effort on manual processes or distributed systems. Unresponsiveness, missed data, and follow-ups adversely affect efficiency and profits. That’s why more organizations are embracing Salesforce VoIP integration through CTI to connect…
